PRIVACY POLICY
Sydney Metro Properties Pty Ltd (AFSL 544582), as trustee and manager of the Sydney Metro Fund
Effective date: 25 June 2026 · Last updated: 19 June 2026
1. About this policy
Sydney Metro Properties Pty Ltd (ABN 83 111 327 747, AFSL 544582) (“we”, “us”, “our”), as trustee and manager of the Sydney Metro Fund, is committed to protecting your privacy. This policy explains how we collect, use, hold, disclose and protect your personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to our website at sydneymetrofund.com.au and to all dealings we have with you.
2. What personal information we collect
Depending on how you interact with us, we may collect: identity and contact details such as your name, email, phone number and postal address; information you provide when you make an enquiry; information relevant to assessing your eligibility as a wholesale or sophisticated investor, where you choose to provide it; records of our communications with you, including SMS, email and phone; and technical information collected automatically when you use our website, such as your IP address, browser type and pages visited. We only collect personal information that is reasonably necessary for our functions and activities.
3. How we collect personal information
We collect personal information directly from you wherever possible, including when you complete a form through our website, provide your phone number and tick a consent checkbox to receive SMS messages, or contact us by email or phone. We may also collect information from third parties or publicly available sources where it is lawful and practical to do so.
4. Why we collect, hold, use and disclose personal information
We use personal information to respond to your enquiries and provide information you request; arrange, confirm and remind you about meetings, calls and events; assess eligibility and communicate with wholesale and sophisticated investors and SMSFs in accordance with the Corporations Act 2001 (Cth); operate, maintain and improve our website and services; comply with our legal and regulatory obligations; and, where you have consented, send you information about the Sydney Metro Fund and related updates.
5. SMS and mobile messaging
If you provide your mobile number and give consent, we may send you SMS messages relating to your enquiry, such as confirmations, reminders and follow-ups. Message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Direct marketing and your choices
Where permitted and where you have consented, we may send you marketing communications about the Sydney Metro Fund. Every commercial electronic message we send will identify us as the sender and include a way to unsubscribe. You can opt out at any time using the unsubscribe link in an email, replying STOP to an SMS, or contacting us below. We handle direct marketing in accordance with the Spam Act 2003 (Cth) and the Privacy Act 1988 (Cth).
7. Who we may disclose information to
We may disclose your personal information to our service providers and contractors who help us operate (IT, communications, SMS and email delivery, hosting and analytics), who must protect your information and use it only for the purposes we engage them for; professional advisers such as legal, accounting and compliance advisers; and regulators, courts or government agencies where required or authorised by law. We do not sell your personal information.
8. Overseas disclosure
Some service providers may store or process information outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the APPs.
9. How we hold and protect your information
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure, using physical, technical and administrative safeguards. We retain personal information only for as long as needed for the purposes described here or as required by law, after which we take reasonable steps to destroy or de-identify it.
10. Cookies and website analytics
Our website may use cookies and similar technologies to help it function and to understand how visitors use it. You can set your browser to refuse cookies, although some parts of the site may not work properly as a result.
11. Accessing and correcting your information
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below. We will respond within a reasonable time and in accordance with the APPs.
12. Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.
13. Changes to this policy
We may update this policy from time to time. The current version will always be available on our website, and the “last updated” date shows when it was last changed.
14. Contact us
Sydney Metro Properties Pty Ltd (ACN 111 327 747). Reg Office : Level 1, 6-10 O’Connell St Sydney Email:enquiry@sydneymetrofund.com.au. Phone: 02 8815 5400.